Tired of what is missing in your current scheduling platform? ERGSS builds the first draft of the schedule from your staff's availability, fills open seats in call-in and mandation order, handles trades and give-ups, and tells the crew by text. Credentials, required reading, announcements and the document library sit in the same place, so nothing expires unnoticed.
Nothing to install. It runs in any browser on a phone, tablet or station computer.
See it in one minute
The whole platform in under two minutes
How ERGSS compares with WhenToWork and Ninth Brain →
🗓️ Scheduling
- Crew board and month calendar by station and unit
- Staff availability and preferences with a lock date
- Automatic first draft at straight time: full-time to their weekly hours, part-time and casual up to 40, overtime seats left open
- Overtime rotation by licensure level, kept for you: accept or decline and the person moves to the bottom, refusals tracked as strikes
- Call-in list and mandation order, union or non-union rules set for your agency
- Trades, pickups and shift give-ups with approval
- Open-shift and schedule-change alerts by text and email
- AI Schedule Builder add-on: texts the overtime rotation for you, waits, moves on when nobody answers, then mandates
- Station display TV: who is on duty now, open seats, weather, announcements
⏱️ Time & payroll
- Geofenced clock in and out matched to the schedule
- Timesheets, overtime and approval
- Time off by employee group: full-time, part-time and casual staff earn PTO and sick time on their own rules, with years-of-service steps
- Michigan ESTA built in, front-loaded for some groups and accrued for others if you choose
- Holiday pay, pay codes and payroll export
📜 Credentials & training
- Credential list with expirations and uploaded copies
- 90/60/30-day expiration notices
- Expired licenses removed from scheduling automatically
- Training, continuing education and course catalog
📢 Communication & documents
- Announcements with acknowledgment
- Required reading with typed-signature sign-off by version
- Document library with access by role, version history and recovery
- Each person's printable record of everything they have signed and completed
⭐ Evaluations & pay for performance
- 360° reviews: self, supervisor, peers and direct reports, with peers suggested from shifts worked together
- Questions written for EMS, fire and law enforcement; combined departments get both sets
- Anonymous group results, with attendance, credentials, training and QA/QI from the period alongside
- Category weights you set, a composite score with the math shown, and a ranking
- Merit recommendation sheet by rating band and budget; the signed review goes to the personnel record
🗂️ HR
- Corrective action from documented coaching to termination, citing the policies and protocols involved
- Next progressive step suggested from the employee's active record; commendations on file too
- Employee reads and signs in the portal and can respond in writing, or a refusal is recorded with a witness
- Separations close out final pay, shifts, issued equipment and sign-in from one checklist
- One printable personnel file: evaluations, corrective actions, credentials, training, time off and history
🧭 Guided setup
- Every setup step on one page, ticked off as you go: stations, positions, rules, time off, pay codes, credentials
- Remote setup with training by video call; on-site go-live available
🧾 Supervisor shift log & daily handoff
- Each supervisor's daily checklist: crew clocked in and out, open seats, station duties, vehicle checks, QA/QI, requests, credentials
- Items the platform can see check themselves; the rest are ticked with a note
- Assigned tasks and projects worked on shift, and unplanned events flagged when they pushed planned work aside
- Handoff items the oncoming supervisor reviews and completes, carried until done
- One printable Daily Handoff Report for leadership with every tour of the day
🚑 Operations
- Fleet and daily vehicle checks, defects and out-of-service
- Live vehicle locations from your GPS or telematics (no tracking of personnel)
- Incident log and QA/QI review
- Leadership analytics and the monthly board report
Pricing
| Plan | Up to 25 staff | 26–50 | 51–75 | Over 75 |
|---|---|---|---|---|
| Scheduler | $129/mo | $169/mo | $199/mo | Quote |
| Operations | $249/mo | $299/mo | $349/mo | Quote |
| Enterprise | $329/mo | $399/mo | $479/mo | Quote |
- Scheduler: Scheduling, call-in and mandation, trades, alerts by text, time clock, payroll export, incident log, station display
- Operations: Scheduler + supervisor shift log and daily handoff report, clinical QA/QI review, fleet, credentials, tasks and forms, projects, document library, equipment
- Enterprise: Operations + onboarding, training, 360° evaluations and pay for performance, HR (corrective action, separations, personnel file), analytics and board report, vehicle map, on-call alerts, Required Reading and Education
Add-ons
- AI Schedule Builder: $99–$249 / month; ERGSS adds the AI key
- Required Reading & Sign-offs: $49–$99 / month; included in Enterprise
- Education & Course Catalog: $49 / month; included in Enterprise
- Clinical QA/QI Review: $39 / month; included in Operations
- Supervisor Shift Log & Daily Handoff: Daily supervisor checklist, unplanned events, handoff to the oncoming supervisor, leadership daily report; $39 / month; included in Operations
- Employee Evaluations & Pay for Performance: 360° reviews, weighted scoring, ranking and merit sheet; $59 / month; included in Enterprise
- HR: Corrective Action, Separations & Personnel File: Signed corrective action, separation close-out, personnel file; $49 / month; included in Enterprise
- Situational Awareness: Operations Map, unit-tracking API, radar, critical infrastructure; $99 / month; included in Enterprise
Setup: $750 standard · $2,500 multi-station with data migration, done remotely with training by video call. On-site go-live and training is available at $1,500 per day plus travel. Billed annually; monthly billing is 10% more. Every plan includes the standard reporting package and the station display.
Founding customers: 10% off the subscription for the first 12 months, paid annually, on an agreement signed by June 30, 2027. Setup is at the standard price.
Demo site: demo.ergss.net (fictional agency). One-page sheet (print or save as PDF)
Request a demonstration
Request a demonstration or a quote
ERGSS replies within one business day.